Store and Ordering Policies
Here at Agape Cakes and Confections, we put all our love into my products. Find below helpful information about ordering.
Allergies: Agape Cakes and Confections is NOT a peanut/ tree nut free facility. Some products used have been processed with or around both peanuts and tree nuts.
Refund Policy: A 50% deposit is required by the customer for a custom order once placed. Once this deposit is paid, it is no longer refundable. If the remaining balance is paid prior to the event and the event is cancelled, the remaining balance will be refunded back to the customer. If the event is cancelled less than 72 hours to the event. No refund will be issued to the customer.
Delivery: Agape Cakes and Confections delivers! Delivery must be coordinated and the charge but me paid ahead of time. With the choice of delivery comes a delivery fee. This fee is calculated by distance as well as order size.
Stand Rental: Stands are available to rent through Agape Cakes and Confections. To rent a stand, there will be a $10 fee. The stand must be returned 3-5 days after the event has taken place. If the stand returns damaged or not at all, fees will apply.
Payment: Payment for custom orders is done through an invoice system. This system allows the customer to pay the balance due online via a debit or credit card. It is required that the deposit is paid this way. For the remaining balance the customer may request a following invoice or pay cash or check upon arrival. Please notify us if you choose to pay cash as we will have change if needed!
*Due to high volumes of inquiries, there is a 2-4 day response time. We appreciate your patience!
Save the date Deposit: A $50 deposit is required of the customer to save the date on the calendar. This deposit will ensure their spot for the event. This is not refundable!
Order Deposit: A 25% non refundable deposit is due once the order is confirmed. The date it is due will depend on the date of the event.
Cake Menu: A cake menu can be requested by a customer when deciding on their order.
Delivery: Agape Cakes and Confections offers local deliveries. Delivery charges will be calculated by distance as well as order size.